The Falkirk Twinning website is a partnership between Falkirk District Twinning Association and the Odenwald Association in Falkirk. The groups work with Falkirk Council and international partners in France and Germany. This privacy policy will explain how we use the personal data we collect from you.
If you have any questions, please get in touch.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Embedded content from other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
To deliver services, we collect the following data:
- Personal identification information (Name, address, email address, phone numbers, etc.)
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- register online or place an order for an event;
- voluntarily complete a customer survey or provide feedback on any of our message boards/social media or via email; and
- use or view our website via your browser’s cookies.
How will we use your data?
We collect your data so that we can:
- process your requests and respond to you; and
- keep you informed about the respective associations.
How do we store your data?
- We store your data on our email systems and through this website (hosted by Automattic.com via WordPress.com);
- We will keep your data for as long as you have a relationship/membership with us. Normally data would be deleted after three years – unless you have an ongoing contractual relationship with us. You can ask for all data/emails from you to be deleted at any time.
- Informal emails may be deleted earlier.
Please note that data may be shared between the two twinning associations and Falkirk Council, which provides administrative support, and also our European partners:
If you’d like to restrict how we use your details/emails/personal information, please let us know.
Marketing
If you would like to keep in touch with us, you can “like” and “follow” our social media pages. Links to these sites are on the homepage of this site. Please note that by using these external sites you are sharing your data with providers such as Facebook.
Currently – at this time – we don’t operate a customer ezine.
From time-to-time, we may contact existing customers about services. If you no longer wish to be contacted for marketing purposes, please contact us.
What are your data protection rights?
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
- by email: Ewan.McWilliams@falkirk.gov.uk
- calling: 01324 506152
- or write to: Ewan McWilliams, Governance, Falkirk Council, Abbotsford House, Davids Loan, Falkirk, FK2 7YZ
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
We use cookies in a range of ways to improve your experience on our website, including:
- Tracking visits to our website to understand how you use it. This helps us improve the experience for you.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Our website is hosted by Automattic, owners of WordPress.com in the United States. Read Automattic’s privacy policy here. There is also specific information from Automattic on the use of cookies here.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
This website contains links to other websites such as Google Maps and YouTube. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Changes to our privacy policy
We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in September 2021.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:
- by email: Ewan.McWilliams@falkirk.gov.uk
- calling: 01324 506152
- or write to: Ewan McWilliams, Governance, Falkirk Council, Abbotsford House, Davids Loan, Falkirk, FK2 7YZ
Ewan will forward your request to the relevant Twinning Association.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Falkirk Twinning 